Daka99's Privacy Policy — your data is fully secure

1 Introduction & Scope

Daka99 is a trusted online gaming platform in Bangladesh. We believe every user's Privacy a fundamental right. This Privacy Policy Applies to Daka99's website, mobile app, and all associated digital services.

By creating an account or using our platform, you agree to this Privacy Policy you are considered to have accepted these terms. Please read this policy carefully before creating an account.

This policy has been prepared in accordance with Bangladesh's Information and Communication Technology Act and international data protection standards. Daka99 respects your data and is committed to ensuring its responsible use.

2 What Information We Collect

Daka99 only collects information that is necessary to deliver our services, ensure security, and meet legal obligations. The types of data we collect are detailed below:

We do not collect sensitive information such as religion, political opinions, or medical details. Your Privacy we follow a "minimum data collection" principle to protect your privacy.

3 How We Collect Data

Daka99 collects information through several methods. All of these are fully lawful and conducted in line with international standards:

• Collected Directly: Information you provide when filling out the registration form, during KYC verification, or when contacting support.
• Automatically Collected: When you use Daka99, device and browsing information is collected via cookies, log files, and tracking technologies.
• From Third Parties: Necessary information may be obtained from payment providers such as bKash or Nagad, or from identity verification service providers.
• Public Sources: Government databases or public records may be checked for fraud prevention purposes.

4 Purpose of Data Use

Daka99 uses the information it collects solely for the purposes listed below. Your consent will be obtained before your data is used for anything else:

1. Account management: To create your profile, complete verification, and ensure login security.
2. Payment Processing: To process deposits and withdrawals quickly and securely.
3. Customer Support: To respond to your questions and issues, and to manage support tickets.
4. Fraud Prevention: To detect unusual transactions and multiple accounts in order to keep the platform secure.
5. Responsible Gaming: To identify signs of gaming addiction and provide timely support.
6. Legal obligations: To comply with anti-money laundering laws and other applicable regulations.
7. Service Improvement: To analyze game preferences and usage patterns in order to deliver a better experience.
8. Promotional Communications: To send you bonus and offer updates (you can opt out at any time).

5 Data Sharing & Disclosure Policy

Daka99 values your Privacy We take the protection of your data very seriously and never sell it. However, information may be shared in the following limited circumstances:

• Payment Partners: Required information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• KYC service providers: Limited data may be shared with trusted third parties for identity verification purposes.
• Law enforcement agencies: Information may be disclosed in compliance with applicable law when required by a court order or a valid government directive.
• Business Transfer: In the event of a business merger or transfer, your data may be shared with the relevant party — however, you will be notified in advance.

All of our third-party partners are bound by Daka99's Privacy Policyare contractually obligated to meet our standards. They may only use the information for the specified purpose and are not permitted to share it with anyone else.

6 Cookies & Tracking Technologies

Daka99 uses cookies and similar technologies on its website. Cookies are small text files saved to your device that help improve your browsing experience.

• Essential Cookies: For login sessions, security, and core functionality. These cannot be disabled.
• Performance Cookies: To understand which sections of the site are used most. These collect anonymous data only.
• Functionality Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To analyze usage patterns for service improvement.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

7 Data Retention & Deletion Policy

Daka99 does not retain your data longer than necessary. The retention period for each type of information is outlined below:

• Account information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by financial regulations.
• KYC documents: Up to 5 years after legal requirements have been fulfilled.
• Gaming Log: Generally 90 days; extended until resolution if a dispute is open.
• Support Conversations: 2 years after last contact.
• Marketing Data: Will be deleted immediately upon withdrawal of consent.

8 Your Rights

As a Daka99 user, you have the following rights over your own data:

• Right to Know: You can request to know what information we hold about you.
• Right to access: You can request a copy of your data.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to Portability: You can request a copy of your data in a structured format.
• Right to object: You may opt out of your data being used for marketing purposes.

To exercise any of these rights, please contact our support team. Daka99 is required to respond to your request within 30 business days.

9 Technical Data Protection Measures

Daka99 values your Privacy and uses industry-leading technical measures for data protection:

• 256-bit SSL Encryption: Bank-level encryption for all data transfers.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Keeping servers protected against cyberattacks.
• Regular Security Audits: System testing conducted by third-party experts.
• Data Masking: Restricting access to sensitive data.
• Auto Logout: Automatically logged out after a period of inactivity.

10 Children's & Minors' Privacy

Daka99 strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

We verify every user's age through KYC verification. If we become aware that a minor's information has been collected by mistake, the account will be closed immediately and all associated data deleted.

If you suspect that a minor is using Daka99, please notify our support team.

11 Contact & Complaint Resolution

This Privacy Policy If you have any questions, concerns, or complaints regarding your privacy, please reach out to our dedicated Privacy Team:

We take every complaint seriously and aim to resolve it within 30 business days. Your satisfaction is our priority.